Refund policy

Return & Refund Policy

We strive to ensure that you have a smooth shopping experience with us. Please read our policy carefully before making a purchase.

For replacement, exchange, or damaged products, we will process the exchange within 5 days of receiving the returned product. The replacement item will be delivered within 6 working days thereafter.

1. Eligibility for Returns

  • Returns are only accepted in case of:
    • Damaged products
    • Wrong items delivered
  • To be eligible, you must inform us within 3 days of receiving the product.
  • The product must be unused and in its original packaging.

2. Return Process

  • To initiate a return, contact us via:
  • Share your order details along with clear images of the damaged or incorrect product.
  • Once approved, we will guide you through the return process.

3. Refund Policy

  • Refunds are processed only after the returned product is received and inspected.
  • Once approved, the refund will be issued to your original payment method within 5–7 business days.

4. Non-Returnable Items

  • Products that are not damaged or incorrect
  • Items reported after 3 days of delivery
  • Used or altered products

5. Cancellation Policy

  • Orders can only be cancelled before they are shipped.
  • Once shipped, cancellations are not allowed.